Water Heaters · Tank Water Heater

Water Heater Leaking? 6 Causes and How to Fix Them

Water heater leaking? Start with the top fittings, the T&P relief valve and the drain valve. Safe checks, warnings, and when to call a pro.

Quick answer

WarningWater on the floor? Close the cold-water valve above the heater and turn off its power or gas.

Smell gas? Stop. Leave the house. Call 911, then your gas company, from outside.

A leak is not always the tank. Dry the heater, then find the first wet spot: the fittings on top, the T&P relief valve and its pipe, the drain valve, or the gas valve. Water from under the jacket while every fitting stays dry usually means the tank has failed and needs replacing.

Not sure which? Answer a few quick questions

Time to fix
10 min–2 h
Difficulty
Moderate, 2 of 4
Safety
DangerGas, Electrical, Scalding
On this page · 12 sections

A puddle under a water heater does not always mean a dead tank. The water can come from a loose fitting on top, the safety valve on the side, the drain valve near the floor, or plain condensation. A. O. Smith's leak bulletin lists all of these before the tank itself.⁠[1] Most checks need only a towel, a flashlight and a few minutes. If the parts are new to you, start with how a tank water heater works. If the drip comes from the pipes or fittings on top of the heater, see leaks at the water heater pipes.

Before you start

Shut off the supply first. A. O. Smith says not to attempt repairs while the heater is still powered and connected.⁠[3]

Shut-offs

  • Power

    Electric heater: switch off its breaker. Gas heater with a cord or switch: unplug it or switch it off.

  • Gas

    The shutoff valve on the gas pipe next to the heater. Turn it off only if you are confident doing so; if you smell gas, leave instead.

  • Water

    The shutoff valve on the cold water line that feeds the heater. Close it to stop the tank from refilling.

Water from the tank, the drain valve or the relief valve pipe can burn: A. O. Smith warns that water over 125°F can cause severe burns instantly. Before you drain anything, run a hot tap until the water is no longer hot.⁠[4]

Wipe the floor and the heater dry before each check, so new water leads you to the source. A gas heater also needs working CO alarms, so check where to put carbon monoxide alarms.

You'll need

  • Microfiber towels
  • LED work flashlight
  • Adjustable wrench
  • Water pressure test gauge with max-reading needle (hose thread)
  • Garden hose
  • 5-gallon bucket
  • Brass water heater drain valve
  • PTFE thread seal tape
  • Water heater anode rod

Find where the water comes from

Each leak point has its own fix, and two are jobs for a pro. Match where you see water on the diagram, then go to that section.

Fig. 1Where a tank water heater can leak
Where a tank water heater can leakFront view of a gas tank water heater, cut away to show the tank. Seven numbered leak points: 1 cold inlet fitting on top, left; 2 hot outlet fitting on top, right; 3 anode port on top; 4 T&P valve on the upper right side, with its discharge pipe running down to just above the floor; 5 drain valve near the bottom; 6 gas valve on the front; 7 tank bottom, shown with drips and a puddle.Gas shutoff1234567Cold inletHot outletAnode portT&P valveDrain valveGas valveTank bottom
  1. Cold water inlet connection DIY

    Drips on top usually come from a loose or corroded fitting where the pipe meets the tank. Snugging the fitting often fixes it; overtightening can make it worse. In a warm or humid room, first make sure the "leak" is not condensation running down the cold pipe.[3][1] How to fix: Cold water inlet connection

  2. Hot water outlet connection DIY

    Same check and fix as the cold side: a loose or corroded fitting where the pipe meets the tank.[3][1] How to fix: Hot water outlet connection

  3. Anode rod port DIY with care

    The anode rod screws into a threaded port on top, and A. O. Smith lists that fitting as a leak point. Turn off the water and relieve the pressure before you touch it.[4] How to fix: Anode rod port

  4. Temperature and pressure (T&P) relief valve and its discharge pipe Pro if it keeps dripping

    Water from this pipe means the valve opened (often from high water pressure or thermal expansion) or the valve is failing. Never cap or plug the valve or its pipe. If it keeps discharging, have the pressure checked.[1][3][4] What to check: Temperature and pressure (T&P) relief valve and its discharge pipe

  5. Drain valve DIY

    Make sure it is fully closed. If the handle cannot stop the drip, replace the valve.[1] How to fix: Drain valve

  6. Gas control valve connection Pro only

    The gas control valve threads into the tank. Water at this joint means the valve must come out and be resealed: a job for a pro because it involves the gas line. If you smell gas, leave and call 911 and your gas company from outside.[1][2] What a pro does: Gas control valve connection

  7. Tank bottom (base) Replace the unit

    Water from under the jacket while every fitting is dry usually means the tank itself has rusted through. A leaking tank cannot be repaired; the manufacturer says to replace the heater.[1][3] What to do now: Tank bottom (base)

  • Not a leak: condensation. After a long hot-water draw, or while a refilled tank heats cold water, condensation can drip from the burner area. A. O. Smith says it stops once the tank is above 110°F.[1]
Original diagram. Simplified — your unit may look different.

A. O. Smith places top leaks at the pipe fittings, side leaks at the temperature and pressure (T&P) relief valve, and base leaks at a likely tank failure.⁠[3] Its manual adds a rule that can save you a new heater: don't replace it until every possible water source has been checked.⁠[4]

  1. Loose or corroded pipe connection on top

    CommonDIYTime: 15 min

    A nut or connector dripping where the pipes meet the tank.
    Fix it: Loose or corroded pipe connection on top
  2. T&P relief valve releasing water

    CommonDIY with careTime: 30 min

    The safety valve opens on high pressure or heat, or is wearing out.
    Fix it: T&P relief valve releasing water
  3. Drain valve open or worn out

    CommonDIYTime: 5–90 min

    A drain valve left slightly open, or one that drips when closed.
    Fix it: Drain valve open or worn out
  4. Leaking anode rod port

    Less commonDIY with careTime: 1–2 hr

    Water at the anode rod's hex head on top of the tank.
    Fix it: Leaking anode rod port
  5. Leaking gas control valve joint

    Less commonPro only

    On gas models, water where the gas valve threads into the tank.
    What a pro does: Leaking gas control valve joint
  6. Leaking tank

    Less commonPro only

    Water from under the jacket while every fitting stays dry.
    What a pro does: Leaking tank

Rule out condensation first

Condensation looks like a leak but stops on its own. On a gas heater, burner exhaust can condense on the cold tank and drip onto the burner or the floor, most often at start-up or when the incoming water is cold.⁠[4] A. O. Smith says it should stop once the tank water is above about 110°F to 115°F.⁠[1]⁠[5] An electric tank can sweat in a warm room until the water heats up.⁠[3]

To test it, wipe up the water. On a model with a standing pilot, set the gas control to its pilot setting so the burner stays off, and check after 8 hours. A dry floor means condensation; water means a real leak.⁠[5]

Not sure which leak you have? Answer a few quick questions and the troubleshooter points you to the right section.

Water heater leaking

Step 1 of up to 5

What does your water heater run on?

The rating plate on the tank lists the gas type for a gas model, or the voltage for an electric one.

Read every question and answer as text

Water heater leaking: every question

  1. Q1. What does your water heater run on?

    The rating plate on the tank lists the gas type for a gas model, or the voltage for an electric one.

  2. Q2. Do you smell gas (rotten eggs), or is a carbon monoxide alarm sounding?

  3. Q3. Is there water at either cover panel on the side of the tank?

    Electric heaters have one or two cover panels over the heating elements. Look from the outside and leave the covers on.

  4. Q4. Do you smell gas (rotten eggs), or is a carbon monoxide alarm sounding?

  5. Q5. Is it wet around the gas control valve on the front of the heater?

    That is the box or knob where the gas pipe meets the heater, just above the burner door. Look only. Don't touch or turn anything on it.

  6. Q6. Where do you first see water?

    Dry everything with a towel, then watch for a few minutes. The first wet spot is usually closest to the leak.

  7. Q7. What do you see on top after you dry it?

    Check again after 10 minutes. A cotton swab slid between the jacket opening and a fitting picks up water you can't see.

  8. Q8. How does water come from the T&P valve or its pipe?

  9. Q9. When does the water under the heater show up?

    Wipe the floor dry. Check right after the next long hot water use, then again a few hours later.

Every outcome

  • Leave the building now. Gas or carbon monoxide can kill. Don't try to find the cause yourself.

    1. Don't light anything. Don't switch lights, appliances or phones on or off inside.
    2. Put out cigarettes and open flames.
    3. Get everyone out.
    4. Once you are outside and away from the building, call 911 and your gas company.
    5. Stay outside until emergency responders say it is safe.
  • Most likely: a leaking heating element gasket. On electric models, A. O. Smith lists the heating element gaskets as a leak source. The element sits on the heater's power wiring, so leave the repair to a pro. Switch off the heater's breaker and close the cold water valve, then call a plumber.

    • Worn heating element gasket or threads (pro only): A. O. Smith says element gaskets can be replaced and the element threads may need resealing. Both jobs mean draining the tank and working at the element wiring.
    • Water running down from a fitting above: Water from a top connection or the T&P valve can run down inside the jacket and show up at a panel. Dry the top and watch where new drops form.
    • The tank itself is leaking (pro only): If the panels and every fitting are dry but water keeps coming from the base, the tank has likely failed and the heater needs replacing.
  • Most likely: a leak at the gas control valve joint. Water at the gas control valve usually means the threaded joint where the valve enters the tank is leaking. Resealing it means taking the gas valve out, which is work for a pro. Turn off the gas at the shutoff valve on the supply pipe and close the cold water valve. Then call a plumber or the heater's service agency.

    • Leaking gas valve threaded connection (pro only): A. O. Smith lists the gas valve's threaded connection as a leak source on gas models. The fix is to take the valve out and reseal its threads.
    • Water running down from a fitting above: Water from a top connection or the T&P valve can run down the heater and collect at the front. Dry the top and watch where new drops form.
    • The tank itself is leaking (pro only): If every fitting is dry and water keeps coming from under the jacket, the tank has likely failed, and A. O. Smith says a leaking tank means replacing the heater.
  • Most likely: the drain valve is open a little or worn out. A. O. Smith's first check is to make sure the drain valve is closed tight. If the handle can't stop the drip, the valve needs to be replaced.

    • Drain valve not fully closed: Turn the handle clockwise until it stops, then check that the outlet stays dry.
    • Worn drain valve: A valve that drips with the handle fully closed has worn out. Drain the tank and fit a new valve.
    • Leak at the valve's threads: If water seeps where the valve screws into the tank, drain the tank, remove the valve and reseal its threads with tape or pipe dope.
  • Most likely: a loose or corroded pipe connection on top. Drips at a nut or connector on top usually come from a loose or worn fitting. A. O. Smith says snugging it often stops the leak, as long as you don't overtighten it. If the fitting is crusted with corrosion or keeps leaking after you snug it, close the cold water valve and call a plumber.

    • Loose or worn top connection: Close the cold water valve, then turn the leaking nut a little at a time and stop when the drip stops. Overtightening can damage the fitting.
    • Condensation on the cold pipe: In a warm or humid room, the cold supply pipe can sweat and drip like a leak. A pipe that is wet along its whole length points to condensation.
    • Leaking anode rod port: The anode rod's threaded port on top can seep too. A wet cotton swab at its hex head confirms it.
  • Most likely: the anode rod fitting is leaking. The anode rod screws into a port on top of the tank. A. O. Smith's manual lists this fitting as a leak point and says to drain some water, remove the rod, reseal its threads and reinstall it.

    • Leaking anode rod threads: Drain about 5 gallons, remove the rod, wrap the threads with Teflon tape or pipe sealant and screw it back in. Fit a new rod if it is worn down.
    • A nearby pipe connection: Water from a pipe nut next to the anode can collect around its hex head. Dry both and check which one wets first.
  • Most likely: condensation, not a leak. Cold incoming water and burner exhaust can make water form on the tank and pipes, mostly after a long hot water draw or a refill. A. O. Smith says it should stop once the tank water is fully heated.

    • Condensation that stops as the tank heats up: Wipe the water up and check again later. A. O. Smith's test keeps the burner off for 8 hours; a dry floor afterward means the heater was condensing.
    • A slow drip from a top fitting: A small drip from a pipe connection can look like condensation. If water keeps showing up after the tank is hot, check the fittings on top.
    • A leaking tank (pro only): A. O. Smith says that if water is still there after its condensation test and the fittings are tight, the tank is leaking and the heater must be replaced.
  • Most likely: high water pressure or thermal expansion. A T&P valve that weeps now and then is usually relieving pressure. A. O. Smith names thermal expansion in a closed system and high supply pressure as the usual causes. A plumber fixes the cause with an expansion tank or a pressure-reducing valve. Never cap or plug the T&P valve or its pipe.

    • Pressure building up as the water heats: Measure it: A. O. Smith tests with a pressure gauge on the drain valve and recommends a pressure-reducing valve when supply pressure is above 60 to 70 psi.
    • A worn T&P valve (pro only): A valve that weeps at normal pressure, or won't reseat after a test, needs to be replaced with one rated for the heater.
  • Most likely: a T&P valve that won't reseat. If the valve keeps releasing water, A. O. Smith says to close the cold water inlet at once, drain the heater and fit a new, properly rated valve. Close the cold water valve and turn off the gas or power now. Then call a plumber. Never cap or plug the valve or its pipe.

    • T&P valve stuck open or worn out (pro only): A valve that won't reset after it opens has to be replaced with one that matches the tank's pressure rating and the heater's input.
    • Water overheating from a faulty thermostat (pro only): A. O. Smith says large, sudden bursts of hot water from the valve come from a malfunctioning thermostat, which is a job for a service technician.
  • Likely: a leak where the T&P valve enters the tank. Water at the valve's threads is usually a joint that needs resealing. A. O. Smith says seepage at the tank connection itself, which is welded to the tank, cannot be repaired. Close the cold water valve and turn off the gas or power, then call a plumber to reseal the joint.

    • Leaking T&P valve threads (pro only): The fix is to drain the tank, take the valve out and reseal the threads. The valve is a safety device, so have a plumber do it.
    • Seepage at the welded tank connection (pro only): The fitting the valve screws into is welded to the tank. If it seeps, A. O. Smith says the heater should be replaced.
  • Likely: a tank leak, unless a fitting above is dripping. Water that keeps coming back with no hot water use, and dry fittings above, points to the tank. A. O. Smith says a confirmed tank leak means replacing the heater, but check every other source first. Turn off the gas or power, close the cold water valve, and call a plumber about a replacement.

Sources for this troubleshooter

  1. A. O. Smith, Technical Bulletin 51: Puddle on Floor
  2. A. O. Smith, Why Is My Water Heater Leaking?
  3. A. O. Smith, Instruction Manual: Residential Gas Water Heaters, Power Vented Gas Models With Hot Surface Ignition (100341945)
  4. A. O. Smith, Technical Bulletin 15: Condensation
  5. A. O. Smith, Technical Bulletin 45: Thermal Expansion
  6. A. O. Smith, Technical Bulletin 52: Leaking Temperature & Pressure Relief Valve
  7. National Fire Protection Association, NFPA Educational Messages Desk Reference, 2026 Edition

Leak at the pipe connections on top

On a top-connect heater, the cold inlet and the hot outlet join the tank on top. A loose nut, a worn connector or a corroded fitting can drip down the jacket and show up far from the real leak. A. O. Smith says snugging a loose fitting can fix it, but tightening too much can damage it and make the leak worse.⁠[3] In a humid room, check whether the cold pipe is just sweating.⁠[1]

  1. Dry the top and watch for new drops

    • Time: 10 min
    • Microfiber towels
    • LED work flashlight

    Dry the pipes and fittings, then look again after 10 minutes with a flashlight. A cotton swab slid between the jacket opening and a fitting picks up water you can't see.⁠[4]

    You'll know it worked when: You can point to the one fitting where new water appears.

  2. Snug the leaking connection a little at a time

    • Time: 5 min
    • Adjustable wrench

    Close the cold water valve. Turn the nut a small amount, check, and stop as soon as the drip stops.⁠[3]

    You'll know it worked when: The connection stays dry through an hour of normal use.

  3. Call a plumber if the fitting is corroded or still leaks

    • Time: 5 min

    A connector crusted with corrosion, or a leak where the pipe threads into the tank, means draining the tank and rebuilding the joint. That is plumber work unless you have reworked water lines before.

    You'll know it worked when: A plumber knows which fitting leaks and what you already tried.

To slow corrosion at these fittings, A. O. Smith strongly recommends dielectric unions wherever the heater connects to copper pipe.⁠[4]

Still not fixed? Next likely cause: T&P relief valve releasing water

Leak from the T&P relief valve

The T&P relief valve sits near the top of the tank, with a pipe running down toward the floor. It lets water out when the tank gets too hot or the pressure climbs too high. A. O. Smith says it is normally rated for 210°F and for no more than the tank's working pressure, generally 150 psi.⁠[6]

How the water comes out tells you why, according to A. O. Smith's T&P bulletin.⁠[6]

What you seeLikely causeWho fixes it
Drips now and then, often after heatingThermal expansion in a closed systemYou test it; a plumber adds an expansion tank
Seeping where the valve threads inA joint that needs resealingPlumber
Seeping at the welded tank fittingA fitting that can't be repairedPlumber: new heater
Bursts of hot water now and thenA faulty thermostatService technician
  1. Watch how the valve releases water

    • Time: 5 min
    • LED work flashlight

    Stand to the side of the pipe's open end. Note when water appears: after heating, all the time, or only at the joint.

    You'll know it worked when: You know whether it drips at times, runs steadily, or seeps at the threads.

  2. Measure the water pressure

    • Time: 20 min
    • Water pressure test gauge with max-reading needle (hose thread)

    A. O. Smith tests with a gauge on the drain valve; a max-reading needle shows how high the pressure climbs while the heater runs. When supply pressure is above 60 to 70 psi, it recommends a pressure-reducing valve.⁠[7]

    You'll know it worked when: You have a pressure reading to compare with the valve's rating.

  3. Test the valve the way the manual says

    • Time: 5 min

    Make sure no one is near the pipe's end. Lift the lever a few times and let it snap back. A. O. Smith says the valve should seat properly and operate freely, and recommends this check every 6 months.⁠[4]

    You'll know it worked when: The valve snaps shut and stops dripping after the test.

  4. Shut the water off if it won't reseat

    • Time: 5 min

    If the valve keeps releasing water, close the cold water inlet and turn off the gas or power at once. The new valve must match the tank's pressure rating and the heater's input, so have a plumber fit it.⁠[4]

    You'll know it worked when: The tank stops refilling while you wait for a plumber.

A. O. Smith says a T&P valve is not meant to handle thermal expansion again and again, and every closed system needs a properly sized expansion tank.⁠[4] A plumber fits one, plus a pressure-reducing valve if your supply pressure runs high.⁠[7]

Still not fixed? Next likely cause: Drain valve open or worn out

Leak at the drain valve

The drain valve sits low on the front of the tank; you open it to flush out sediment. A. O. Smith's first check is that it is fully closed. If the handle can't stop the drip, the fix is a new valve.⁠[1] Water can also seep where the valve threads into the tank, and the swab test finds it.⁠[4]

  1. Close the drain valve fully

    • Time: 2 min

    Turn the handle clockwise until it stops, as A. O. Smith's manual does before filling the tank. Remove any hose and check that the outlet stays dry.⁠[4]

    You'll know it worked when: No more drips from the valve outlet.

  2. Check where the valve meets the tank

    • Time: 5 min
    • LED work flashlight

    Slide a cotton swab between the jacket and the valve's threads. A wet swab means the joint leaks, not the valve.⁠[4]

    You'll know it worked when: You know if the leak is at the valve outlet or at its threads.

  3. Drain the tank before you work on the valve

    • Time: 60 min
    • Garden hose
    • 5-gallon bucket

    Turn off the power, and the gas on a gas heater. Run a hot tap until the water is no longer hot. Close the cold water inlet, run a hose from the drain valve to a drain, and open the valve, leaving the hot tap open.⁠[4]

    You'll know it worked when: The tank is empty and the cold water inlet is closed.

  4. Fit a new drain valve

    • Time: 30 min
    • Adjustable wrench
    • Brass water heater drain valve
    • PTFE thread seal tape

    Unscrew the old valve. Wrap the new valve's threads with thread seal tape, screw it in and close it. If only the threads leaked, reseal the old valve the same way.⁠[4]

    You'll know it worked when: The new valve stays dry with the tank full.

  5. Refill before you restore power or gas

    • Time: 15 min

    Close the drain valve and open the cold water inlet. Keep a hot tap open until water flows steadily. A. O. Smith says the tank must be full before the gas or power goes back on.⁠[4]

    You'll know it worked when: Water runs steadily from the hot tap and every joint is dry.

A. O. Smith recommends draining and flushing every 6 months to control sediment.⁠[4] DOE suggests draining a quart every 3 months, because sediment lowers efficiency.⁠[8]

Still not fixed? Next likely cause: Leaking anode rod port

Leak at the anode rod port

The anode rod hangs in the tank from a threaded port on top. It corrodes so the tank doesn't; once it is used up, the tank starts to corrode and will eventually leak. A. O. Smith's leakage checklist also names the anode rod fitting as a leak point.⁠[4]

  1. Confirm the anode fitting is wet

    • Time: 5 min
    • Microfiber towels

    Dry around the hex head on top. Slide a cotton swab between the jacket opening and the fitting; a wet swab means the threads leak.⁠[4]

    You'll know it worked when: A wet swab at the hex head confirms this leak point.

  2. Shut off and relieve the pressure

    • Time: 10 min

    Turn off the gas or power. Close the cold water supply and open a hot tap to relieve the pressure.⁠[4]

    You'll know it worked when: The tank has no pressure and the burner or elements are off.

  3. Drain about 5 gallons

    • Time: 15 min
    • Garden hose
    • 5-gallon bucket

    Use the drain valve and a hose, as in the drain valve section. A. O. Smith's anode procedure drains about 5 gallons, then closes the valve.⁠[4]

    You'll know it worked when: The water level sits below the top of the tank.

  4. Reseal the anode rod, or fit a new one

    • Time: 30 min
    • PTFE thread seal tape
    • Water heater anode rod

    Unscrew the rod. A. O. Smith says to fit a new one if most of it is thinner than 3/8 inch or bare core wire shows along about a third or more of its length. Tape or seal the threads and screw the rod in.⁠[4]

    You'll know it worked when: The rod is back in with fresh tape or sealant on its threads.

  5. Refill and check for leaks

    • Time: 15 min

    Open the cold supply and a hot tap to push the air out. Check for leaks, then restart the heater as its manual describes.⁠[4]

    You'll know it worked when: The port stays dry with the tank full and running.

A. O. Smith says to inspect the anode every 3 years, or every year with softened water, which wears it out faster.⁠[4]

Still not fixed? Next likely cause: Leaking gas control valve joint

Leak at the gas control valve

On a gas heater, the gas control valve (the box or knob above the burner door) threads into the tank. Water at that joint is a leak in the fitting behind the valve, and A. O. Smith's fix is to take the valve out and reseal its threads.⁠[1] That means opening a gas connection, which the manual leaves to a qualified installer, a service agency or the gas supplier.⁠[4]

  1. Check for a gas smell first

    • Time: 1 min

    Smell all around the heater, including near the floor, as A. O. Smith's lighting label says. If you smell gas, leave now.⁠[4]

    You'll know it worked when: No gas smell, so you can shut the heater off safely.

  2. Turn the gas off at the shutoff valve

    • Time: 2 min

    Use the shutoff valve on the gas pipe next to the heater, only if you are confident doing so. Don't touch the gas control valve.⁠[3]

    You'll know it worked when: The gas supply to the heater is off.

  3. Close the cold water supply

    • Time: 2 min

    Close the valve on the cold water line to the heater. Unplug the heater too if it has a power cord.⁠[3]

    You'll know it worked when: The tank stops refilling, so the leak slows.

  4. Call a plumber or the heater's service agency

    • Time: 5 min

    Tell them where the water is and what you shut off. Don't restart the heater until the joint is fixed.

    You'll know it worked when: A qualified pro is booked to reseal the valve joint.

Water can damage gas controls in ways you can't see. If any part of the heater has been under water, A. O. Smith says not to run it and to replace it.⁠[9]

Still not fixed? Next likely cause: Leaking tank

Leak from the tank itself

If water comes from under the jacket while every fitting above stays dry, the tank has most likely rusted through. A. O. Smith calls a leak at the base "often the first indication of a serious problem."⁠[3] A confirmed tank leak means a new heater, because a leaking tank can't be repaired.⁠[1]⁠[5]

Rule out the other sources first.⁠[4] Water from a top fitting or the T&P valve can run down inside the jacket. On an electric heater, a leaking element gasket behind a side cover can look like a tank leak, and its repair involves the element wiring.⁠[1] For leaks down low, see water at the bottom of the tank.

  1. Turn off the gas or power

    • Time: 2 min

    Turn the gas shutoff valve off, or switch off an electric heater's breaker. If you smell gas, leave and call 911 and your gas company from outside.⁠[2]

    You'll know it worked when: The heater can no longer fire or heat.

  2. Close the cold water supply

    • Time: 2 min

    Close the shutoff valve on the cold water line to the heater.⁠[3]

    You'll know it worked when: The tank stops refilling and the leak slows.

  3. Limit the water damage

    • Time: 15 min
    • Microfiber towels
    • 5-gallon bucket

    Move stored items, mop up, and set towels or a bucket where water collects. Leave draining the tank to the plumber; the water inside can be scalding.

    You'll know it worked when: The water is contained and nothing valuable sits in its path.

  4. Call a plumber about a new heater

    • Time: 5 min

    Copy the model and serial numbers from the rating plate. A. O. Smith asks for both on parts orders.⁠[4]

    You'll know it worked when: A plumber is booked with the heater's model and serial numbers in hand.

Once the anode rod is used up, A. O. Smith says the tank corrodes and eventually leaks.⁠[4] DOE says most storage water heaters last 10 to 15 years.⁠[8]

Still not fixed? See when to call a pro

Parts and tools for this fix

Most checks need only towels and a flashlight. The parts below cover this guide's DIY repairs; match thread sizes and the anode rod to your heater's model before you buy.⁠[4]

Weighing a big repair on an older heater? Try the repair-or-replace calculator, and find your water heater's age first.

Fix or replace?Is this tank water heater (gas) worth repairing?Enter its age and the repair quote. The calculator weighs them against a typical life of 6–12 years and shows every rule and source it uses.Open the repair-or-replace calculator →

When to call a pro

Stop and call a pro when the fix involves gas, wiring, the T&P valve or the tank itself. A. O. Smith's manual leaves service to a qualified installer, a service agency or the gas supplier.⁠[4]

Tell the plumber which section matched your leak and what you already checked, and have the rating plate numbers ready.⁠[4]

Frequently asked questions

FAQ

Can I keep using a water heater that is leaking?
Not until you know the source, and shut off the gas or power and the cold water first.⁠[3] A dripping fitting or drain valve can usually be fixed, but a confirmed tank leak means replacing the heater.⁠[1]
Why does my water heater leak only after a long shower?
That pattern often points to condensation. A. O. Smith says it is most noticeable after a long hot water draw and stops once the tank is back above about 110°F.⁠[1]
Should the T&P valve ever drip?
Only when pressure or temperature runs too high. Regular weeping usually means thermal expansion or high supply pressure, which a plumber fixes with an expansion tank or a pressure-reducing valve.⁠[6]⁠[7]
How long does a tank water heater last?
DOE says most storage water heaters last 10 to 15 years; A. O. Smith gives 8 to 20 years, depending on the type.⁠[8]⁠[3] Compare tank and tankless water heaters if you are replacing one.

Sources

  1. A. O. Smith · Manufacturer support

    “Technical Bulletin 51: Puddle on Floor” · accessed

  2. National Fire Protection Association · Safety org

    “NFPA Educational Messages Desk Reference, 2026 Edition” · PDF · §19.7.2 · accessed

  3. A. O. Smith · Manufacturer support

    “Why Is My Water Heater Leaking?” · accessed

  4. A. O. Smith · Manufacturer manual

    “Instruction Manual: Residential Gas Water Heaters, Power Vented Gas Models With Hot Surface Ignition (100341945)” · PDF · pp. 4, 7, 14-16, 30-31, 38-41 · accessed

  5. A. O. Smith · Manufacturer support

    “Technical Bulletin 15: Condensation” · accessed

  6. A. O. Smith · Manufacturer support

    “Technical Bulletin 52: Leaking Temperature & Pressure Relief Valve” · accessed

  7. A. O. Smith · Manufacturer support

    “Technical Bulletin 45: Thermal Expansion” · accessed

  8. U.S. Department of Energy · Government

    “Energy Saver: Tips on Saving Money and Energy in Your Home” · PDF · Water Heating, pp. 18-19 · accessed

  9. A. O. Smith · Manufacturer support

    “Technical Bulletin 0823: Flood Damaged Water Heaters/Boilers” · accessed

How this guide was made

This guide was drafted with AI assistance from the manufacturer and safety sources listed above, then checked against those sources in an AI-assisted review. No licensed technician reviewed it. Last reviewed . Our methodology

Review log

  • Reviewed · First published