Plumbing · Toilets

Toilet Leaking at the Base? 5 Causes and How to Fix Them

Toilet leaking at the base? Rule out a sweating tank, the supply line and the tank bolts before the wax ring. Simple checks and when to call a plumber.

Quick answer

NoticeWater on the floor? Turn the valve behind the toilet clockwise to close it, flush once to empty the tank, and dry the floor.

Water at the base of a toilet does not always come from the base. Dry everything, then find the first wet spot: a sweating tank, the supply line, the fill valve nut or the tank bolts. If water seeps from under the bowl while those stay dry, the wax ring has likely failed.

Time to fix
15 min–2 h
Difficulty
Moderate, 2 of 4
Safety
CautionWater damage, Heavy lifting
On this page · 10 sections

A puddle at the foot of the toilet sends most people straight to the wax ring, but that seal is only one of several places the water can start. Fargo's water department lists three: a sweaty tank dripping in humid weather, a failed wax ring or cracked bowl, and leaking connections under the tank.⁠[1] Water from the tank or supply line runs down the porcelain and collects at the base, so it looks like a base leak. The checks below go from the quickest to the most work. For the parts named here, see how a toilet works.

Before you start

Stop the water and get the floor dry first. New water on a dry floor is what leads you to the source.

Shut-offs

  • Water

    The valve behind the toilet, on the wall or floor. Turn it clockwise to close it.

Fargo's water department warns that contact with sewage is a serious health risk.⁠[4] If the water smells like sewage or looks dirty, wear gloves and keep children and pets away. Water that comes up out of a drain, rather than leaking from the toilet, is a clog; see clear a clogged drain.

You'll need

  • LED work flashlight
  • Microfiber towels
  • Adjustable wrench
  • 5-gallon bucket

Find where the water starts

Dry the tank, the bolts, the supply line and the floor with towels. Then flush once and watch with a flashlight. The first wet spot is the one that counts.

Fig. 1Parts of a two-piece toilet
Parts of a two-piece toiletFront view of a two-piece toilet with the front of the tank cut away and the floor cut open under the bowl. Twelve numbered parts: 1 handle, with a chain from its lever arm down to the flapper; 2 flapper on the opening at the bottom of the tank; 3 flush valve that joins the tank to the bowl; 4 fill valve on the left side of the tank; 5 float on the fill valve; 6 refill tube from the top of the fill valve to the overflow tube; 7 overflow tube rising from the flush valve; 8 tank bolts and the gasket under the tank; 9 shutoff valve and supply line under the left side of the tank; 10 rim holes under the bowl rim; 11 trapway inside the bowl; 12 wax ring between the toilet base and the drain in the floor.123456789101112HandleFlapperFlush valveFill valveFloatRefill tubeOverflow tubeTank boltsShutoff valveRim holesTrapwayWax ring
  1. Handle, lever arm and chain DIY

    The handle turns a lever arm inside the tank, and a chain from the arm lifts the flapper. Korky leaves only 1 to 2 links of slack in the chain.[11][12] Fix the handle and chain: Handle, lever arm and chain

  2. Flapper DIY

    A rubber or plastic valve that sits on the flush valve opening. It lifts to start the flush and drops to seal the tank. The EPA says to replace it at least every five years.[11][2][13] Replace the flapper: Flapper

  3. Flush valve DIY with care

    The opening that joins the tank to the bowl; the flapper seals on its seat. With the water off, a level that drops to a point on the overflow tube means the flush valve needs replacing, Korky says.[11][12]

  4. Fill valve DIY

    Refills the tank after each flush and shuts off when the tank is full. If water keeps flowing after the tank fills, the valve may be clogged with debris or failing to shut off.[11][12] Service the fill valve: Fill valve

  5. Float DIY

    Rises with the water and closes the fill valve. Its setting is the water level: set too low, the flush is weak; set too high, the valve can keep running or overflow.[14] Set the water level: Float

  6. Refill tube DIY

    A thin tube from the top of the fill valve to the overflow tube that tops up the bowl. Clip it to the overflow tube; pushed down inside, it can siphon water out of the tank.[11][14]

  7. Overflow tube DIY

    The open top of the flush valve. If the fill valve does not shut off, water spills down this tube into the bowl instead of over the tank. Korky sets the water level about 1/2 inch below its top.[11][14]

  8. Tank bolts and tank-to-bowl gasket DIY with care

    On a two-piece toilet, bolts with rubber washers hold the tank on the bowl, and a sponge gasket under the flush valve seals the joint. Korky warns that overtightened bolts can crack the porcelain.[11][3] Leak at the tank bolts: Tank bolts and tank-to-bowl gasket

  9. Shutoff valve and supply line DIY

    Turn the valve behind the toilet clockwise to stop the water. A loose fill valve nut or a cracked gasket here leaks onto the floor under the tank. Oatey suggests a new supply line every 3 to 5 years.[15][2] Leak at the supply line: Shutoff valve and supply line

  10. Rim holes and jet DIY

    Flush water enters the bowl through holes under the rim. Kohler cleans the rim holes, and clears the trapway or jet, when a toilet flushes poorly.[11][16]

  11. Trapway DIY

    The curved passage inside the bowl that carries waste to the drain. Kohler uses a plunger and an auger to clear a blockage from the trap and waste line.[16]

  12. Wax ring and closet flange Pro only

    The wax ring seals the toilet base to the closet flange, which holds the toilet to the floor and joins the drain pipe. Oatey rates replacing the ring and flange as work for a plumber.[11][2] Failed wax ring: Wax ring and closet flange

  • Dye test. A few drops of food coloring in the tank show a silent flapper leak: color in the bowl within about 10 minutes means water is getting past the seal.[13]
Original diagram. Simplified — your unit may look different.
  1. Condensation dripping off the tank

    CommonDIYTime: 1 day to confirm

    The whole tank is beaded with water in humid weather.
    Fix it: Condensation dripping off the tank
  2. Leak at the supply line or fill valve nut

    CommonDIYTime: 15 min

    Drips start at the line or the nut under the tank's left side.
    Fix it: Leak at the supply line or fill valve nut
  3. Worn tank-to-bowl gasket or bolt washers

    CommonDIY with careTime: 1–2 hr

    Water runs down the back of the bowl from under the tank.
    Fix it: Worn tank-to-bowl gasket or bolt washers
  4. Failed wax ring or flange

    CommonPro only

    Water seeps out from under the bowl while everything above stays dry.
    What a pro does: Failed wax ring or flange
  5. Cracked bowl or tank

    Less commonPro only

    A hairline crack weeps water whether you flush or not.
    What a pro does: Cracked bowl or tank
Where the first water showsLikely sourceWho fixes it
Beads all over the outside of the tankCondensation⁠[1]You
At the supply line or the nut under the tankSupply line or fill valve connection⁠[5]You
Running down the back of the bowl from the tankTank-to-bowl seals⁠[5]You, with care
From under the bowl, all fittings dryWax ring or flange⁠[2]Plumber
A steady weep from one spot on the porcelainCrack⁠[1]Plumber

Water from the lid or around the tank lever is a separate case. Fluidmaster traces it to a flush valve that is the wrong height or blocks water from draining into the bowl.⁠[6]

Condensation on the tank

Fargo's water department names a sweaty tank in humid weather as one cause of water on the floor around a toilet.⁠[1] Oregon State University Extension explains why: when warm, moist air cools, the extra moisture condenses, usually on the first cold surface it meets.⁠[7] A tank full of cold supply water is that surface.

  1. Look at the whole tank

    • Time: 2 min
    • LED work flashlight

    Run a dry hand over the front, sides and back of the tank. Note whether it is damp all over or wet in one place.

    You'll know it worked when: You know whether water beads cover the tank or come from one spot.

  2. Dry it and watch

    • Time: 1 day
    • Microfiber towels

    Wipe the tank and floor dry and check again through the day, including after a shower. Water that returns while every fitting stays dry points to condensation.

    You'll know it worked when: You know whether the water comes back with dry fittings.

  3. Run the bath fan longer

    • Time: 5 min

    OSU Extension calls exhaust fans the first fix for moist bathrooms. It suggests a timer that runs the fan for 15 to 30 minutes, vented straight outside.⁠[7]

    You'll know it worked when: Less water forms on the tank after showers.

If the tank is dry but the fill valve keeps turning on by itself, the problem is inside the tank. See a toilet that runs on its own.

Still not fixed? Next likely cause: Leak at the supply line or fill valve nut

Leak at the supply line or fill valve nut

The supply line runs from the shutoff valve to the bottom of the fill valve, where a nut and a rubber washer seal it to the tank. Fluidmaster says to check that the fill valve locknut under the tank is snug, and to look for leaks along the supply line.⁠[5] Oatey adds that if the fill valve gasket cracks or the nut loosens, water can leak onto the floor below the tank.⁠[2]

  1. Dry the line and run a finger along it

    • Time: 5 min
    • Microfiber towels
    • LED work flashlight

    Check both ends of the line and the shutoff valve stem.

    You'll know it worked when: You find the wet spot: the valve, the line or the nut under the tank.

  2. Hand-tighten the nut under the tank

    • Time: 2 min

    Oatey hand-tightens the nut that secures the fill valve to the tank and warns against overtightening.⁠[2] Korky also tightens the supply connection by hand, with no sealant or tape.⁠[3]

    You'll know it worked when: The connection under the tank stays dry.

  3. Fit a new supply line if it is old or cracked

    • Time: 20 min
    • Adjustable wrench
    • 5-gallon bucket

    Close the shutoff valve and flush to empty the tank first. Fluidmaster says to replace a supply line older than 5 years.⁠[5] Oatey's steps: disconnect the old line from the shutoff valve and the fill valve with a wrench, fit the new line and tighten it by hand, then turn the water on and check for leaks.⁠[2]

    You'll know it worked when: A new line is in and both ends are dry after several flushes.

Oatey suggests replacing the supply line every 3 to 5 years or whenever the toilet is replaced.⁠[2]

Still not fixed? Next likely cause: Worn tank-to-bowl gasket or bolt washers

Leak at the tank bolts

On a two-piece toilet, a gasket seals the tank to the bowl, and two or three bolts with rubber washers hold it down. Fluidmaster says water running down the back of the base points to failed tank-to-bowl seals, and the fix is a new gasket and new bolts with washers.⁠[5]

  1. Confirm the bolts are wet

    • Time: 5 min
    • LED work flashlight
    • Microfiber towels

    Dry the underside of the tank, flush, and look at each bolt and the joint between tank and bowl.

    You'll know it worked when: Water forms at a bolt head or under the tank after a flush.

  2. Snug the bolts a little at a time

    • Time: 10 min
    • Adjustable wrench

    Korky says tightening may fix the leak, but not to overtighten or let the tank touch the bowl, because the porcelain can crack.⁠[3]

    You'll know it worked when: The drip stops and the tank does not touch the bowl.

  3. Swap the gasket and hardware if it still drips

    • Time: 1–2 hr

    Korky's method: drain the tank, take it off and set it on the closed seat, fit the new gasket and bolts, then tighten the nuts alternating sides while a partner holds the tank level.⁠[3] The full steps are in reseal the tank to the bowl.

    You'll know it worked when: A new gasket and bolts are in and the joint stays dry.

Korky says the gasket wears from the weight of the tank and from people leaning back on it, so a tank that rocks is a warning sign.⁠[3]

Still not fixed? Next likely cause: Failed wax ring or flange

Failed wax ring or flange

If water seeps from under the bowl while the tank, bolts and supply line all stay dry, the seal between the toilet and the floor drain is the likely leak. Oatey says leaks around the base usually mean the wax ring or the closet flange is failing.⁠[2] Rocking the toilet during installation is a common reason: wax has no memory, so it does not reseal evenly.⁠[2]

  1. Stop using the toilet

    • Time: 1 min

    Oatey says water escaping a failed seal leaks onto the floor and can damage the structure below.⁠[2]

    You'll know it worked when: No more water reaches the seal.

  2. Close the water and empty the tank

    • Time: 2 min

    Turn the valve behind the toilet clockwise, then flush once.

    You'll know it worked when: The tank is empty and cannot refill.

  3. Check whether the bowl rocks

    • Time: 2 min

    Korky says a wobbling base can mean a problem with the floor, the closet flange or the wax ring.⁠[8]

    You'll know it worked when: You can tell the plumber whether the toilet moves.

  4. Book a plumber

    • Time: 5 min

    Oatey rates flange and wax ring work as expert-level and recommends a professional plumber.⁠[2]

    You'll know it worked when: A plumber is booked to reset the toilet on a new seal.

Korky adds that a cracked or damaged flange must be replaced, and it does not recommend sealing over a crack.⁠[8] More on this repair is in how to fix a toilet wax ring.

Still not fixed? Next likely cause: Cracked bowl or tank

Cracked bowl or tank

Fargo's water department lists a cracked bowl among the causes of water on the floor around a toilet.⁠[1] A hairline crack can be hard to see and may only weep when the toilet is full.

  1. Inspect the porcelain with a light

    • Time: 5 min
    • LED work flashlight

    Look closely at the base of the bowl, the foot and the tank, especially near bolts.

    You'll know it worked when: You find or rule out a crack.

  2. Close the water if you find a crack

    • Time: 1 min

    Turn the valve behind the toilet clockwise and flush to empty the tank.

    You'll know it worked when: The cracked part cannot refill.

  3. Call a plumber

    • Time: 5 min

    Fluidmaster lists cracks or chips in the tank among the leak points of a toilet.⁠[9] None of the manufacturer guides used here patches cracked porcelain. Kohler's pressure-assist leak chart, for example, ends with a new bowl when the bowl is warped or not level.⁠[10]

    You'll know it worked when: A plumber is booked to assess the toilet.

Go easy on bolts during any toilet repair. Korky warns that overtightening the bolts can cause the porcelain to crack.⁠[8]

Still not fixed? See when to call a pro

When to call a pro

Stop and call a plumber when the leak is under the bowl, in the porcelain, or past the shutoff valve.

Tell the plumber where the first water showed up and whether the toilet moves. It helps them bring a wax ring, a flange repair kit or a new supply line.

Frequently asked questions

FAQ

Can I just caulk around the base to stop the leak?
Not as a repair. Korky does not recommend sealants when the flange is cracked; it says the flange must be replaced.⁠[8] Oatey sends flange and wax ring work to a plumber.⁠[2]
Why does my toilet leak at the base only when I flush?
If the tank, bolts and supply line stay dry and water shows up under the bowl after each flush, the wax ring is the usual suspect. Oatey links leaks around the base to the wax ring or the flange.⁠[2]
Should I stack two wax rings to fix a leak?
Leave that to the plumber, who can measure the flange height. Korky's own wax-free seal instructions change the ring setup based on how far the flange sits above or below the floor.⁠[8]
Is a wobbly toilet always leaking?
Not always, but Korky links a wobbling base to floor, flange or wax ring problems.⁠[8] See fixing a wobbly toilet.

Sources

  1. City of Fargo, North Dakota · Government

    “High Water Bill” · PDF · p. 2, Water on the floor · accessed

  2. Oatey · Manufacturer support

    “How to Fix a Leaking Toilet: Causes and Repairs” · accessed

  3. Korky (Lavelle Industries) · Manufacturer support

    “How to Fix Leak Between Toilet Tank and Bowl” · accessed

  4. City of Fargo Water Reclamation · Government

    “Property Owner Responsibility” · accessed

  5. Fluidmaster · Manufacturer support

    “Fix Toilet Ghost Flushing & Refill Sounds” · accessed

  6. Fluidmaster · Manufacturer support

    “Constantly Running Toilet: Common Causes and Solutions” · Step 4: leaks · accessed

  7. Oregon State University Extension Service · Nonprofit

    “Home Moisture Problems (EC 1437)” · p. 1 (condensation), p. 7 (spot ventilation); reprinted March 2008 · accessed

  8. Korky (Lavelle Industries) · Manufacturer support

    “How to Fix a Wobbling Toilet” · accessed

  9. Fluidmaster · Manufacturer support

    “Leaking Toilet Flapper” · Diagram of leak points within a toilet tank · accessed

  10. Kohler Co. · Manufacturer manual

    “Troubleshooting: Water Leaking From Toilet, KOHLER Pressure Assist Toilets (1196261-17)” · PDF · p. 1, flow chart · accessed

  11. Korky (Lavelle Industries) · Manufacturer support

    “How a Toilet Works: Anatomy of a Toilet” · accessed

  12. Korky (Lavelle Industries) · Manufacturer support

    “How to Fix a Running Toilet” · accessed

  13. U.S. Environmental Protection Agency (WaterSense) · Government

    “Fix a Leak Week” · accessed

  14. Korky (Lavelle Industries) · Manufacturer support

    “How to Replace Toilet Fill Valve” · Adjust the New Fill Valve's Height · accessed

  15. Korky (Lavelle Industries) · Manufacturer support

    “How to Stop a Toilet Bowl from Overflowing” · accessed

  16. Kohler Co. · Manufacturer manual

    “Toilet Troubleshooting (1175975-5)” · PDF · pp. 1-2: Poor Flush · accessed

How this guide was made

This guide was drafted with AI assistance from the manufacturer and safety sources listed above, then checked against those sources in an AI-assisted review. No licensed technician reviewed it. Last reviewed . Our methodology

Review log

  • Reviewed · First published